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updatedAt: 2025-12-10T19:56:40.000Z
agentTools:
  projectIndex: https://docs.conveyor.com/llms.txt
---

# AI Librarian

**Time to complete:** 5 minutes\
**Prerequisites:** Knowledge Library with multiple content sources (Q\&As, documents, external sources)

AI Librarian automatically detects conflicting information across your Knowledge Library and recommends resolutions. Instead of discovering inconsistencies when they surface in customer-facing answers, AI Librarian proactively identifies conflicts between your sources—like when a Curated Q\&A contradicts your SOC 2 report—and suggests which source should take precedence.

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### Accessing AI Librarian

Navigate to **Knowledge Base**. If conflicts exist, you'll see an **AI Librarian** banner at the top of the page showing the number of items needing review.

<Image align="center" border={true} caption="The AI Librarian banner appears when conflicts are detected in your Knowledge Library." src="https://files.readme.io/e295b8daf66b284310b1c0205fb9e31edae9be7e66f580b7de5ef20f9607b6cd-Screenshot_2025-10-30_at_1.17.50PM.png" width="40%" />

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Click the banner to open the AI Librarian view, which displays two tabs: **Suggestions to Review** (conflicts awaiting your decision) and **Completed** (previously resolved items).

<Image align="center" border={true} caption="AI Librarian shows pending suggestions and your resolution history." src="https://files.readme.io/41219011c11e0ddef56e5928dcd092b9617d9e1da7b3ff03e10403a3b0a78464-Screenshot_2025-10-30_at_1.18.37PM.png" />

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### Reviewing and resolving conflicts

AI Librarian surfaces **Conflicting Sources**, instances where two or more sources in your Knowledge Library provide contradictory information on the same topic.

<Image align="center" border={true} caption="The prioritized view displays detected conflicts between your knowledge sources._" src="https://files.readme.io/205abc712951bc157ced6ca687249f47ac547c7577e46db612f7dd3201ea8cd6-Screenshot_2025-10-30_at_1.16.41PM.png" width="600px" />

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For each conflict, AI Librarian shows the conflicting sources side-by-side with a clear explanation of why it flagged a conflict (for example, two versions of a document listing different app names or categorizations). You can review the content from each source, then choose to **Accept** the suggestion, **Reject** it, or **Disable this Section** if the flagged content shouldn't be used for question answering.

<Image align="center" border={true} caption="AI Librarian displays conflicting sources side-by-side with the reason for the conflict and resolution options." src="https://files.readme.io/9ff0a72db008a68211435ea9b46215c64366685f56405e769525fd091dd7a1a2-AI_Librarian_View.png" />

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### Common questions

**How often does AI Librarian scan for conflicts?**\
AI Librarian runs continuously in the background. New conflicts appear as they're detected.

**What types of conflicts does AI Librarian detect?**\
Currently, AI Librarian detects conflicts between Curated Q\&As and other sources. Document-to-document conflict detection is on our roadmap.

**Will accepting a suggestion automatically update my Knowledge Library?**\
Yes. When you accept a resolution, the conflicting source is updated immediately.

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### What's next

* [Explorer](/docs/explorer) – Identify coverage gaps in your Knowledge Library
* [Adding Q\&As](/docs/question-answer-add) – Add new Curated Q\&As to fill content gaps
* [Ongoing Maintenance](/docs/ongoing-maintenance) – Best practices for keeping your Knowledge Library healthy
* [Troubleshooting inaccurate answers](/docs/troubleshooting-inaccurate-answers) – Diagnose why ConveyorAI may be returning incorrect responses

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> Need help? Visit the [Troubleshooting guide](/docs/troubleshooting) or contact <support@conveyor.com>