---
updatedAt: 2026-08-07T19:09:57.000Z
agentTools:
  projectIndex: https://docs.conveyor.com/llms.txt
---

# Collaborate on Questionnaires

**Time to complete:** 6–8 minutes<br />**Prerequisites:** You've [imported a questionnaire](https://dash.readme.com/go/conveyorhq?redirect=%2Fv2.0%2Fdocs%2Fimporting-questionnaires) that needs collaboration

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## Overview

Collaborating on questionnaires is simple with Conveyor. You can assign questions to teammates or entire groups, manage workload in bulk, and even let **ConveyorAI** suggest the best groups to handle flagged or unanswered questions.

This guide walks through setting up Groups, assigning questions, and using AI-powered delegation suggestions.

***

## Setting up Groups

Before collaborating on questionnaires it's good practice to make sure your Groups are configured.<br />Click **Settings** in the upper-right of your **Security Questionnaires Workspace** to create or edit Groups.

<Image src="https://files.readme.io/d3a6a734ddff0492020c86212099d3e5f124f454dadf2573727e6d2db5f1d7be-Click_Settings.png" alt="Click &quot;Settings&quot; to customize your Groups." align="center" />

Click **Add a Group** in the modal

<Image src="https://files.readme.io/f8a17b16938e9ca75cdec5719171131666a7c467ce6f84b54427da0bf952d422-Add_A_Group.png" align="center" />

Each Group can be given:

* **Name** - for example, “Legal,” “Privacy,” or “Security.” *(Required)*
* **Color** - for easy visual reference. *(Required)*
* **Members** - Conveyor users who receive notifications when assigned. *(Optional)*
* **AI Suggestion Instructions** - add short descriptions of each group’s responsibilities to improve AI recommendations. *(Optional)*

<Image src="https://files.readme.io/ca40a96a70ef068a2c01be0cfbe6d731346f2cc9f6421ee35dbc36572a15daef-Group_Setup.png" alt="The Group Configuration modal showing Name, Color, Members, and AI Suggestion Instructions." align="center" />

<Callout icon="💡" theme="default">
  ### **Tip:**

  Even if a group has no members yet, you can still use it for color-coding and tracking progress.
</Callout>

***

## Assigning questions to teammates or groups

You can use the **“Assign”** button to assign a person or group to a specific question. Assignments help route questions to the right subject matter experts for review.

<Image src="https://files.readme.io/dbeef9e33b7c1dfb9acabc6ab17b56672609c9774fec78b4bc9a9807401536f8-Assign_to_Individual_or_Groups.png" alt="Use the &quot;+Assign&quot; feature to add teams or individuals to a question." align="center" />

***

## Assign questions in bulk

To assign multiple questions at once:

1. Select the checkboxes next to the questions you want to assign.
2. Click **Bulk update → Update assignee**.
3. Choose the group or user to assign.

<Image src="https://files.readme.io/b1acbe42337d0bad4fd9b6c676c0ec1510c1b9de3e58f2fd453d0c58c2e00c83-Bulk_Update.png" alt="Bulk-updating the Assignee." align="center" />

***

## AI-powered delegation suggestions

After ConveyorAI drafts answers, it can automatically recommend Groups to handle **flagged** or **unanswered** questions.&#x20;

Choose how it behaves under **Settings → Workflow Automation → Team Routing:**

| Option                                       | What happens                                                                                                                                                                                                    |
| -------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Don't route questions**                    | ConveyorAI won't suggest Groups.                                                                                                                                                                                |
| **Suggest a group for my approval**          | ConveyorAI recommends a Group and waits for you. A **Suggestions** button appears in the top-right of the Answers tab, where you can review which questions map to which Group and accept in bulk or per Group. |
| **Assign the suggested group automatically** | The suggested Group is assigned with no manual accept step, and its members are notified right away.                                                                                                            |

<Image src="https://files.readme.io/62ed4c3adba7c2e03287326573f205025f43ec675c9f80079fb028f1882c0b05-AI_Suggestion_Button.png" alt="ConveyorAI making &quot;Delegation&quot; suggestions." align="center" />

<br />

Click into the suggestions to review which questions are assigned to which groups.<br />You can **accept all suggestions** or approve them **group-by-group**.

<Image src="https://files.readme.io/54f9b590bc3f4a58ba6434b5b25be6980a24bc808653191ba92db21e6a6d370a-AI_Suggestion_Button-1.png" alt="You can accept the suggestions by group, or overall." align="center" width="600px" />

Once accepted, the group becomes the official **Assignee**, and its members receive notifications—just as if you had assigned them manually.

***

## Completing Assigned Questions

Once a question is assigned the assigned users or group members receive a **notification**. This can come through Email or Slack, depending on the users notification preferences.

<Image src="https://files.readme.io/c6f73703460e273340df93e1a7178adb50e9e46cb811e48d74c757db3190e33d-Email_Notification.png" align="center" />

Following the link in the notification will take assigned users to a view where they can complete all questions assigned to them or to a group they are part of. They simply type in the answer and select **"Good to Go"**

<Image src="https://files.readme.io/f9c2036bb984211de284f44d95f7e0365652ee2f510364ceab643ab160f9a4bd-Fill_out_Assigned_Question.png" align="center" />

When they update or approve answers, progress is automatically tracked on the questionnaire.

<br />

## What’s next

* [Exporting Questionnaires](https://dash.readme.com/go/conveyorhq?redirect=%2Fv2.0%2Fdocs%2Fexporting-a-questionnaire)

***

**Need help?** If you are feeling stuck contact **<support@conveyor.com>**.