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updatedAt: 2026-05-01T14:33:14.000Z
agentTools:
  projectIndex: https://docs.conveyor.com/llms.txt
---

# Document watermarking

**Time to complete:** 5 minutes\
**Prerequisites:** PDF documents uploaded to your Trust Center; paid plan required for custom watermarks

Watermarking helps you track document distribution and protect sensitive materials. When Trust Center visitors view or download a PDF document (such as a SOC 2 report), Conveyor automatically applies a watermark with the visitor's email address and a timestamp—so you always know who accessed your documents and when.

<Image align="center" border={true} caption="Watermarks display the visitor's email and download timestamp on each page." src="https://files.readme.io/227f349-077-abce5cb8b17f1b486ec7c3b9028e93cc6ae2a0d4.png" />

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### Watermark Options by Plan

**Free accounts** – Documents include the visitor's email, timestamp, and a Conveyor watermark. To remove the Conveyor branding, contact <support@conveyor.com>.

**Paid accounts** – You can customize your watermark text and styling. Contact your customer success rep or email <support@conveyor.com> to request a custom watermark.

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### Customization Options

Custom watermarks can include:

* **Default text** – Visitor email and download date (automatically applied)
* **Custom text** – Your own text, such as "\[Company] Confidential"

You can also customize:

* Angle
* Font size and color
* Opacity
* Height and width percentage

Note: Custom variables (such as CRM fields) are not currently supported.

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### Disabling Watermarks

You can disable watermarking at two levels:

**Per document** – When editing a document's sharing settings, check **Disable watermarking for this document** in the **Additional Options** section. This prevents watermarks from being applied to that specific PDF.

Note that this setting must be configured on each document individually — bulk disabling watermarks across multiple documents is not currently supported.

<Image align="center" border={true} caption="Check 'Disable watermarking for this document' in the Additional Options section of your document's sharing settings." src="https://files.readme.io/3a1a47555688aced4a2c0b0e4a4badcfef5b528f4aec09ff616b2daacf6bf103-disable-watermarking.png" />

**Organization-wide** – Watermarking can also be disabled across all documents at the organization level. To request this, contact your customer success rep or email <support@conveyor.com>.

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### Common Questions

**Which file types support watermarking?**\
Watermarking is applied to PDF documents only. Other file types (Word, Excel, etc.) are not watermarked.

We do not support watermarking on PDF documents that are protected with a password. You will still be able to view and download these documents, but watermarks will not be applied.

**Does the watermark appear when visitors preview documents in the browser?**\
Yes. Watermarks are applied both when viewing in the browser and when downloading.

**Can I see who downloaded a watermarked document?**\
Yes. View the document's Activity & Versions page to see a log of all interactions, including the visitor's email and timestamp.

**Are accessibility tags preserved when downloading watermarked documents?**

We do not preserve accessibility tags when downloading watermarked documents.

### What's Next

* [Document Access](https://docs.conveyor.com/docs/documents-access) – Control who can view and download your documents
* [Editing documents](https://docs.conveyor.com/docs/documents-edit) – Update document settings

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> Need help? Visit the [Troubleshooting guide](/docs/troubleshooting) or contact <support@conveyor.com>