---
updatedAt: 2026-07-23T13:25:59.000Z
agentTools:
  projectIndex: https://docs.conveyor.com/llms.txt
---

# Get notified about Trust Center activity

**Time to complete:** \~3 minutes
**Prerequisites:** The ConveyorAI Slack app is [installed](installation-slack).

## Overview

Sales reps get a rush when a prospect takes action in the Trust Center. You can send those notifications in real time to Slack — subscribe a channel to all activity, to customer-uploaded questionnaires, or to a single prospect you're tracking. (You can also route activity to [Salesforce](salesforce-1).)

## Subscribe a Channel to Activity

Run these commands in the channel you want to subscribe:

* `/conveyor subscribe activity` — Subscribes the channel to an hourly digest of everything customers do in your Trust Center (document downloads, question views, and more).
* `/conveyor subscribe answerbot` — Subscribes the channel to notifications when customers upload questionnaires to your Trust Center. Requires the [questionnaires capability](questionnaire-support-with-the-trust-center-agent) in the Trust Center Agent. To review and grade those answers, see [Review Trust Center Agent answers](review-trust-center-agent-answers-in-slack).
* `/conveyor follow {email or domain}` — Subscribes the channel to one connection's activity. Great for a rep tracking a single key prospect in their own channel.

<Image align="center" width="350px" border={true} alt="A Slack activity digest showing customer document downloads and question views per user." src="https://files.readme.io/eb3ed68-image.png">
  Example of the digest you'll see after running `/conveyor subscribe activity`.
</Image>

<Image align="center" width="350px" border={true} alt="A Slack notification showing a questionnaire a customer uploaded to the Trust Center." src="https://files.readme.io/8d24239-image.png">
  Example of what you'll see after running `/conveyor subscribe answerbot`.
</Image>

> 📘 **Activity digest vs. answerbot digest:** the activity digest (hourly) covers customer actions like downloads and views. The answerbot digest surfaces questionnaires and Trust Center Agent answers for review — see [Review Trust Center Agent answers](review-trust-center-agent-answers-in-slack).

## Manage Your Notifications

* `/conveyor toggle emails` — On activity notifications, shows or hides user email addresses.
* `/conveyor unsubscribe activity` / `unsubscribe answerbot` / `unfollow {email or domain}` — Stop the corresponding notifications in a channel.

## Common Questions

**Q: How often do notifications arrive?**
A: The activity digest is hourly. The answerbot digest posts more frequently as customer answers come in.

**Q: Why does a notification say an access grant was "auto-approved"?**
A: Auto-approved grants explain the reason (for example, Salesforce, an existing connection, or HubSpot) so you know why access was given without manual review.

**Q: Can different channels follow different prospects?**
A: Yes. Use `/conveyor follow {email or domain}` in each channel to scope it to the connection that channel cares about.

## What's Next?

* **[Review Trust Center Agent answers](review-trust-center-agent-answers-in-slack)** — Review and grade the answers customers receive.
* **[Share your Trust Center](save-time-sharing-your-trust-center)** — Invite prospects and approve access from Slack.
* **[Slack command & notification reference](slack-command-reference)** — Every command and notification in one place.

**Need help?** Visit the [Troubleshooting guide](trust-center-issues) or contact <support@conveyor.com>.