---
updatedAt: 2026-07-23T13:25:48.000Z
agentTools:
  projectIndex: https://docs.conveyor.com/llms.txt
---

# Slack command & notification reference

**Time to complete:** Reference — skim as needed
**Prerequisites:** The ConveyorAI Slack app is [installed](installation-slack).

## Overview

Every `/conveyor` command, notification, and in-Slack action in one place. Run `/conveyor help` in Slack for the built-in list, or use the tables below to see what each does and where it's explained in full.

## Commands

| Command                                     | What it does                                                                                          | Learn more                                                                          |
| ------------------------------------------- | ----------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------- |
| `/conveyor help`                            | Shows the list of available commands.                                                                 | [Installation](installation-slack)                                                  |
| `@Conveyor {questions}`                     | Drafts answers to one-off questions from your knowledge base.                                         | [Answer one-off questions](have-conveyorai-answer-your-one-off-questions)           |
| `/conveyor invite`                          | Opens a modal to email-invite someone to your Trust Center.                                           | [Share your Trust Center](save-time-sharing-your-trust-center)                      |
| `/conveyor subscribe requests`              | Subscribes the channel to Trust Center access requests (with Approve/Reject).                         | [Share your Trust Center](save-time-sharing-your-trust-center)                      |
| `/conveyor subscribe activity`              | Subscribes the channel to the Trust Center activity digest.                                           | [Get notified about TC activity](get-notified-about-trust-center-customer-activity) |
| `/conveyor subscribe answerbot`             | Subscribes the channel to the Trust Center Agent answer digest.                                       | [Review TC Agent answers](review-trust-center-agent-answers-in-slack)               |
| `/conveyor follow {email or domain}`        | Subscribes the channel to one connection's TC activity.                                               | [Get notified about TC activity](get-notified-about-trust-center-customer-activity) |
| `/conveyor toggle emails`                   | Shows or hides user emails in activity notifications.                                                 | [Get notified about TC activity](get-notified-about-trust-center-customer-activity) |
| `/conveyor subscribe questionnaire`         | Sets the channel as the questionnaire triage channel.                                                 | [Triage questionnaire requests](triage-questionnaire-requests-in-slack)             |
| `/conveyor questionnaire` or `/conveyor sq` | Opens the questionnaire intake modal (requires the channel to be subscribed to questionnaire triage). | [Triage questionnaire requests](triage-questionnaire-requests-in-slack)             |

Each `subscribe`/`follow` command has a matching `unsubscribe`/`unfollow` to stop notifications in that channel.

## Notifications

| Notification                                           | What triggers it                                                                                                                                               | Learn more                                                                          |
| ------------------------------------------------------ | -------------------------------------------------------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------- |
| TC access request (Approve/Reject)                     | A visitor requests Trust Center access.                                                                                                                        | [Share your Trust Center](save-time-sharing-your-trust-center)                      |
| TC access granted                                      | Access is granted; auto-approved grants explain the reason (Salesforce, connection, HubSpot).                                                                  | [Get notified about TC activity](get-notified-about-trust-center-customer-activity) |
| TC activity digest (hourly)                            | Customers download documents or view questions.                                                                                                                | [Get notified about TC activity](get-notified-about-trust-center-customer-activity) |
| Answerbot digest (with **Review the bot's responses**) | A customer self-serves questions using the customer-facing questionnaire eliminator.                                                                           | [Review TC Agent answers](review-trust-center-agent-answers-in-slack)               |
| One-off thread close                                   | ConveyorAI checks off a one-off thread once all its questions are answered.                                                                                    | [Answer one-off questions](have-conveyorai-answer-your-one-off-questions)           |
| One-off follow-up (configurable)                       | If a thread doesn't close out cleanly, ConveyorAI follows up after a configurable delay (**Reminder to Close the Loop**) to confirm the question was resolved. | [Answer one-off questions](have-conveyorai-answer-your-one-off-questions)           |
| Questionnaire triage intake                            | A questionnaire request arrives in the triage channel.                                                                                                         | [Triage questionnaire requests](triage-questionnaire-requests-in-slack)             |

## Actions Inside Slack

Beyond commands, ConveyorAI adds interactive actions to messages and notifications:

* **Create a Curated Q\&A** (message **More actions** shortcut) — turn a message into a curated Q\&A. See [Add knowledge from Slack](add-curated-questions-answers).
* **Select products** — choose which product lines a question applies to when ConveyorAI asks. See [Answer one-off questions](have-conveyorai-answer-your-one-off-questions).
* **How did you get this answer?** (answer overflow menu) — view the sources behind an answer. See [Answer one-off questions](have-conveyorai-answer-your-one-off-questions).
* **Approve / Reject** access requests — with modals for access groups, NDA status, and notes. See [Share your Trust Center](save-time-sharing-your-trust-center).
* **Release below-threshold answers** — designated approvers release held answers from Slack. See [Answer one-off questions](have-conveyorai-answer-your-one-off-questions).
* **Good Answer / Bad Answer** — review the Trust Center Agent's answers. See [Review TC Agent answers](review-trust-center-agent-answers-in-slack).

## What's Next?

* **[Slack Overview](slack)** — Start here for the big picture.
* **[Installation and upgrades](installation-slack)** — Set up or re-authenticate the app.

**Need help?** Visit the [Troubleshooting guide](trust-center-issues) or contact <support@conveyor.com>.