Installation and Upgrades

Note: Installation must be done by a Conveyor Admin and requires approval from a Slack Admin

Setup - New Installation

Follow these instructions if your organization is setting up Slack for the first time.

Step 1: While logged in as an account owner, navigate to "Organization Preferences" in the bottom-left of your screen. Click "Add Integration" --> Slack.

Step 2: When shown the Slack instructions click on Authenticate

Step 3: Review the scope of access and click Allow

That's it! You can now type:

/conveyor help

into Slack to see a list of available commands:

Troubleshooting

The most common problems when setting up the integration are:

Not using a Slack admin account.

If you receive an error message when trying to sync create your integrated tickets, please check the above items and contact [email protected] if the problem persists.