Seeing all requests Sue has touched
You can easily see all requests that Sue has ever triaged or attempted to triage by navigating to https://app.conveyor.com/received-questionnaires/requests. You'll see all requests here, regardless of whether your Request List is from Salesforce, Zendesk, Jira, Slack, or something else.

A list of all requests Sue has triaged, and the outcome Sue determined.
By clicking into the details of any request, you can get more details about how Sue arrived at her conclusion. This allows you to audit Sue's logic and ensure that she is making the best decisions.
Updated 1 day ago