Document watermarking

Time to complete: 5 minutes
Prerequisites: PDF documents uploaded to your Trust Center; paid plan required for custom watermarks

Watermarking helps you track document distribution and protect sensitive materials. When Trust Center visitors view or download a PDF document (such as a SOC 2 report), Conveyor automatically applies a watermark with the visitor's email address and a timestamp—so you always know who accessed your documents and when.

Watermark options by plan

Free accounts – Documents include the visitor's email, timestamp, and a Conveyor watermark. To remove the Conveyor branding, contact [email protected].

Paid accounts – You can customize your watermark text and styling. Contact your customer success rep or email [email protected] to request a custom watermark.

Customization options

Custom watermarks can include:

• Default text – Visitor email and download date (automatically applied)
• Custom text – Your own text, such as "[Company] Confidential"

You can also customize:

• Angle
• Font size and color
• Opacity
• Height and width percentage

Note: Custom variables (such as CRM fields) are not currently supported.

Common questions

Which file types support watermarking?
Watermarking is applied to PDF documents only. Other file types (Word, Excel, etc.) are not watermarked.

We do not support watermarking on PDF documents that are protected with a password. You will still be able to view and download these documents, but watermarks will not be applied.

Can I disable watermarking for specific documents?
Yes, in the "Additional Options" section under your Trust Center audience sharing settings, you can select "Disable watermarking for this document" which will prevent watermarks from being added to these PDFs.

Does the watermark appear when visitors preview documents in the browser?
Yes. Watermarks are applied both when viewing in the browser and when downloading.

Can I see who downloaded a watermarked document?
Yes. View the document's Activity & Versions page to see a log of all interactions, including the visitor's email and timestamp.

Are accessibility tags preserved when downloading watermarked documents?

We do not preserve accessibility tags when downloading watermarked documents.

What's next

• Document Access – Control who can view and download your documents
• Editing documents – Update document settings

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Need help? Visit the Troubleshooting guide or contact [email protected]