Document watermarking

Time to complete: 5 minutes
Prerequisites: PDF documents uploaded to your Trust Center; paid plan required for custom watermarks

Watermarking helps you track document distribution and protect sensitive materials. When Trust Center visitors view or download a PDF document (such as a SOC 2 report), Conveyor automatically applies a watermark with the visitor's email address and a timestamp—so you always know who accessed your documents and when.

Watermark options by plan

Free accounts – Documents include the visitor's email, timestamp, and a Conveyor watermark. To remove the Conveyor branding, contact [email protected].

Paid accounts – You can customize your watermark text and styling. Contact your customer success rep or email [email protected] to request a custom watermark.

Customization options

Custom watermarks can include:

• Default text – Visitor email and download date (automatically applied)
• Custom text – Your own text, such as "[Company] Confidential"

You can also customize:

• Angle
• Font size and color
• Opacity
• Height and width percentage

Note: Custom variables (such as CRM fields) are not currently supported.

Common questions

Which file types support watermarking?
Watermarking is applied to PDF documents only. Other file types (Word, Excel, etc.) are not watermarked.

Can I disable watermarking for specific documents?
Watermarking is applied automatically to all PDF documents. Contact [email protected] if you have specific requirements.

Does the watermark appear when visitors preview documents in the browser?
Yes. Watermarks are applied both when viewing in the browser and when downloading.

Can I see who downloaded a watermarked document?
Yes. View the document's Activity & Versions page to see a log of all interactions, including the visitor's email and timestamp.

What's next

• Document Access – Control who can view and download your documents
• Editing documents – Update document settings

Need help? Visit the Troubleshooting guide or contact [email protected]