Installing Browser Extension

Got a questionnaire trapped in a customer portal, email form, or internal app? The Conveyor Browser Extension makes it easy to import, answer, and export questionnaires directly from your browser — no copy-pasting required.

Once installed, you can use it with supported portals like OneTrust, Whistic, Coupa, and more, or even run AI Scans on unsupported portals to bring questions straight into Conveyor.

🧭 Installing on Google Chrome

Install the extension from the Chrome Web Store:

👉 Install Conveyor Browser Extension 👈

🧰 Fixing Extension “Bugginess”

If the extension seems slow or unresponsive, Chrome caching is often the culprit.
To fix it:

1. Go to chrome://extensions in your address bar.
2. Enable Developer Mode (top-right).
3. Toggle the Conveyor extension off, then back on.

🪟 Installing on Microsoft Edge

If you’re using Microsoft Edge, you can install the Conveyor extension through Edge’s built-in support for Chrome extensions.

Steps

1. Open Edge.
2. Go to edge://extensions/ in your address bar.
3. Toggle “Allow extensions from other stores.”

4. Visit https://chromewebstore.google.com/detail/conveyor/djkpbjhiilodaficngfbddkhaendinhh and install the extension.

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Note: Conveyor does not officially test against Edge.

You can still use it, but if you experience unexpected behavior, please let us know!

🧩 Troubleshooting Performance Issues

Chrome sometimes limits background resources for extensions, which can cause lag or disconnects.
Here’s how to keep the extension running smoothly:

1. Go to chrome://extensions.
2. Turn on Developer Mode (top right).
3. Click the toggle switch in the bottom-right corner to disable and re-enable the extension.
4. Click the Service Worker link under the Conveyor extension — leave that tab open while using the extension.

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Tip: Keeping the Service Worker window open prevents Chrome from “pausing” the extension while in use.

📚 Learn More

• Portal Support Overview
• Using the Browser Extension
• What permissions does Conveyor’s Browser Extension require?