What is Questionnaire Automation?

Questionnaire Automation helps your team respond to security questionnaires and RFPs faster by using ConveyorAI to draft high-quality answers pulled from your existing Content Library.

Why use Questionnaire Automation?

Questionnaires are time-consuming and repetitive. ConveyorAI eliminates the busywork so you can focus on what matters: building meaningful trust with customers.

With Questionnaire Automation, you can:

  • Import questionnaires in multiple formats (Excel, Word, PDF, or portals)
  • Automatically generate first-draft answers from your Knowledge Library
  • Review and refine responses as needed with teammates
  • Export back to the original file or portal — no manual copy-paste required
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Tip: The better your Knowledge Library, the smarter your AI answers.

See our Knowledge Library Best Practice Guide for guidance on getting your Knowledge Library set up.

How it works

  1. Import your questionnaire
    Upload Excel, Word, or PDF files, or connect through the browser extension for portal-based questionnaires like OneTrust or Whistic.

  2. ConveyorAI drafts answers
    The AI matches each question to relevant content in your library, choosing the best available answer or synthesizing one if needed.

  3. Review and refine
    You and your teammates can edit answers, adjust tone or verbosity, attach evidence, and approve responses.

  4. Export your results
    Export answers back into the original file, an RFP template, or directly into a supported portal.

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ConveyorAI relies on your in-scope sources

These in-scope sources can be Documents, Curated Q&As, Past Questionnaires, or External Links. Learn more in How ConveyorAI Answers Questions.


Key benefits

BenefitDescription
SpeedDrafts 80–90% of answers automatically, reducing turnaround time.
AccuracyWe routinely achieve 90%+ answer accuracy for our customers. ConveyorIA pulls from verified, up-to-date materials in your Knowledge Library.
ConsistencyEnsures messaging and terminology stay aligned across responses.
FlexibilitySupports spreadsheets, Word, PDF, and third-party portals.

Common questions

Do I need to set up my Knowledge Library first?
Yes — ConveyorAI depends on your uploaded documents, curated Q&As, past questionnaires, and external links to generate accurate answers. You can start small and build over time. See our Knowledge Library Best Practice Guide for more information.

Can I edit AI-generated answers?
Absolutely. You can edit, re-run, or flag answers for review using tweak or focus mode.

Does it work with customer portals?
Yes! Use the Conveyor Browser Extension to automate portal-based questionnaires like OneTrust or ServiceNow.


What’s next

👉 Learn How ConveyorAI answers questions


Need help? If you are feeling stuck contact [email protected].