Many of our users will import a standardized questionnaire to their Knowledge Base such as a CAIQ, SIG-LITE, etc. These are great foundations for your Conveyor Knowledge Base. In order to search through the vast amount of question and answer pairs you may have imported, we have the Smart Search Tool. This tool uses machine learning and natural language processing to search your knowledge base for the most relevant content.
Access the Smart Search Tool by clicking on it in the upper right hand corner of your screen. You can also use the CMD+K shortcuts on Mac or Control+K shortcut on Windows.
This will bring up the Smart Search prompt. You can type keywords or copy/paste full questions into this prompt. This is a helpful tool to use when answering security questionnaires.
Hit enter to run the search. You'll see that Smart Search searches through your Knowledge Base as well as the security documentation in your Room. The most relevant answers are at the top.
Click on the answer you'd like to use. You can also use arrow keys and the enter key to navigate through the answers. In order to copy an answer to your clipboard simply hit the "Copy Answer" button.
You can also upvote or downvote answers. This will help our matching algorithm to get better over time.
Updated over 1 year ago