Subscribing to Trust Center updates

Your visitors can subscribe to your Trust Center to receive three kinds of updates.

  1. General Announcements
  2. Subprocessor Updates
  3. Updates to specific documents

As with all emails that are sent from Conveyor, you can customize the send-from email address so these emails are coming from, say, [email protected] rather than [email protected] (which is the default).

The "Subscribe" button on your Trust Center.

The "Subscribe" button on your Trust Center.


General Announcements

You can use the Announcements section of your Trust Center for any arbitrary update, such as compliance milestones, addressing vulnerabilities, or announcing new security features of your products.

Examples of Announcements on a real-life customer Trust Center.

Examples of Announcements on a real-life customer Trust Center.

Here is an example email that your subscribers would receive:

Example of a General Announcement update, with a custom send-from email address

Example of a General Announcement update, with a custom send-from email address

Subprocessor updates

If you are using your Conveyor Trust Center to host your subprocessor list, you can broadcast changes to that subprocessor list (as required by the GDPR) via this same subscription feature:

Example of a subprocessor list on Conveyor's own Trust Center.

Example of a subprocessor list on Conveyor's own Trust Center.

Here's an example of the email your subscribers would see:

Example of a Subprocessor Update email

Example of a Subprocessor Update email

Updates to specific documents

When you update a document, you can choose to notify any subscriber that has interacted with older versions of that document. This is great when, say, you have a new version of your SOC 2 Type II, and you want to let folks who've downloaded that last version that it's available.

When updating the file associated with an existing document, you can choose to notify subscribers.

When updating the file associated with an existing document, you can choose to notify subscribers.