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Help Center

Resending invites

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Time to complete: 2–3 minutes
Prerequisites: You’ve already issued invitations from your Trust Center.

If a customer or prospect you’ve invited has missed their original invite, you can resend it from the Contacts subtab under the Connections tab.

  1. Navigate to Audience → Connections → Contacts.
  2. Locate the contact whose invitation you want to resend.
  3. Click the menu (⋯) next to their name.
  4. Select Resend Invitation.

This will immediately trigger a new invitation email to the recipient, using the same settings as the original invite.

Conveyor Connections page showing the Individual Contacts tab. The utility menu (three-dot icon) is open next to a contact, highlighting the ‘Resend Invitation’ option.

Resend an invitation by opening the utility menu next to a contact and selecting Resend Invitation.

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Pro tip

Resending invitations is helpful when customers can't find the first email or their original link expired.

Need help? Check out our Troubleshooting guide or contact [email protected].

Updated 18 days ago