Help Center
Help Center

Managing sections

Suggest Edits

Time to complete: 5 minutes
Prerequisites: Trust Center created in Designer

Your Trust Center comes with multiple sections: Featured Documents, Badges, Quick Summary, and more. You control which sections appear, what they're called, and how they're ordered. Think of it like arranging furniture in a room: only show what's useful, label it clearly, and put the important stuff up front.

Most customers start with 4-6 sections. You don't need everything turned on.

What you can customize

Toggle sections on/off - Show only what's relevant to your customers
Rename section headers - Change "Featured Documents" to "Key Resources" or whatever makes sense for your brand
Reorder sections - Drag and drop to prioritize what matters most

All of this happens in the Designer, and changes are live immediately in preview mode.

Toggling sections on and off

In the Designer's left panel, each section has an on/off toggle. Turn on what you need, leave off what you don't.

Conveyor Trust Center Designer view. The Customize Layout panel on the right is expanded, showing sections like Badges, What we offer, Quick Summary, Video Resources, and more. These sections can be reorganized or toggled on and off.

In Designer, expand Customize Layout to control the sections that appear on your Trust Center page.

Reordering sections

The order sections appear on your Trust Center matters. Put your most important content (Featured Documents, Badges) near the top where customers see it first.

  1. In the Customize Layout panel, find the section you want to move
  2. Click and hold on the section name
  3. Drag it up or down to your desired position
  4. Release to drop it in place

These changes appear immediately within your Designer and Trust Center.

Trust Center Designer layout view showing how to reorder sections in the Customize Layout panel by dragging and dropping. The ‘Certifications’ section is highlighted to indicate that it’s being moved.

Reorder sections in your Trust Center layout by dragging and dropping them within the Customize Layout panel.

Renaming section headers

Default headers like "Featured Documents" or "Quick Summary" might not match your brand voice. Customize them to sound just right.

  1. In the Customize Layout panel, click Customize Headers
The Trust Center Designer mode with Customize Layout panel expanded. The “Customize Headers” option in the right-hand settings panel is highlighted, indicating where to go to change the text that appears at the top of your Trust Center.

Use the “Customize Headers” option within the "Customize Layout" menu to update the names of sections within your Trust Center.

  1. A modal opens showing all section headers
  2. Update the names for any sections you want to change
Screenshot of the “Customize Headers” modal in the Conveyor Trust Center Designer. The “Badges” header field is highlighted and renamed to “Certifications.”

You can rename any Trust Center section header by editing the text fields in the Customize Headers modal. For example, here the Badges section is relabeled as Certifications to better match the organization’s terminology.

  1. Click Save

Your customized headers appear immediately in the Designer preview and Trust Center.

Screenshot of a Trust Center profile page with the “Certifications” section title highlighted beneath the “Just for You” and custom document sections. The right panel shows the “Customize Layout” options where “Certifications” is listed, indicating that the section header was renamed from “Badges.”

The “Badges” section title has been customized to display as “Certifications” on the Trust Center profile. You can rename any section header in the “Customize Headers” menu.

Header naming tips

Be clear over clever: "Key Documents" is better than "The Vault"
Match your brand voice: Formal company? "Security Documentation." Casual startup? "Stuff You Need."
Keep it short: Headers are scan-friendly—aim for 2-4 words

Resetting to defaults

Changed your mind? Scroll to the bottom of the Customize Headers modal and click Return to defaults. All headers will revert to Conveyor's default names.

A modal window titled “Customize Headers” is open, showing editable fields for each section header in a Trust Center page, such as “Just for You,” “Badges,” and “What we offer.” At the bottom of the modal, a “Return to defaults” button is highlighted in pink to indicate where users can reset all headers to their default labels.

Return to defaults will quickly restore all section names to their original text.

Best practices

Less is more: Start with 4-6 sections. You can always add more later as you learn what customers need.

Be honest: Only show sections you can actually fill. Don't turn on Badges if you have no certifications yet.

Put important stuff first: Drag sections in Customize Layout to reorder. Put Featured Documents and Badges near the top—that's what customers look for first.

Test your changes: Use the preview link to see how it looks before sharing with customers.

Keep headers consistent: If you use "Our [Thing]" for one section, use it for others (e.g., "Our Certifications," "Our Subprocessors").

Common questions

Do I need every section?
Nope! Most customers use 4-6. Start with core sections (Find an Answer, Featured Documents, Badges) and add more as needed and based on feedback.

How do I know what order is best?
Think about what customers ask for most. Usually: documents (SOC 2, policies), certifications (Badges), and quick security answers (Quick Summary). Put those at the top.

Can I reorder sections after publishing?
Yes, you can reorder, toggle, and rename sections anytime, even after your Trust Center is live.

What if I turn off a section that has content?
The content stays in Conveyor (documents, badges, etc.) it just doesn't display on your Trust Center anymore. Turn the section back on anytime to show it again.

Can I create custom sections?
Not currently. You can toggle, rename, and reorder existing sections, but you can't add entirely new section types.

Will changing headers or order affect my documents or content?
No the headers are just labels, and order is just presentation. Your actual content (documents, Q&As, certifications) stays exactly the same.

Can different customers see different sections?
Sections are either on or off for everyone. Use Access Groups if you need to control who can see which documents.

What's next?

Need help? Check our Trust Center troubleshooting guide or contact support.

Updated 22 days ago