Overview

One of the best things about Conveyor is the ability to deliver a beautiful, branded Trust Center experience to your customers, with complete control over who can see and access what.

The Designer is your Trust Center's control panel: drag, drop, toggle sections on and off, and preview as you go. No code, no templates.

Check out a 5-minute overview of our Designer here.

Accessing the Designer

Log into Conveyor
Navigate to the Trust Center menu within the left navigation
Click Designer

Conveyor Trust Center interface. The Trust Center section is highlighted in the left navigation, with “Designer” selected. — From the Trust Center menu in the left navigation, select Designer to edit your Trust Center’s layout and settings.

What you can customize in Designer

The Designer controls what appears on your Trust Center and how it looks.

Content & layout: Toggle sections, reorder them, rename headers, and control visibility. See Managing sections.
Visual branding: Add your logo, colors, fonts, and banner. See Branding your Trust Center.

Designing your Trust Center

Core sections

Find an Answer - Main search and browse interface for documents and Q&As. This is the heart of your Trust Center and customer self-service.

Featured Documents - Showcase 2-6 key documents (SOC 2, recent certifications) on your homepage. Pick your most-requested documents. Learn more in Featuring documents in your Trust Center.

Trust Center Featured Documents section. Shows a filter bar with All Products, Cloud, On-Prem, and Pro Line tabs with "Cloud" selected. Below is a list of downloadable PDFs including Background Check Process, System Diagram, SOC 2 Report, and Acceptable Use Policy. — Showcase the most important documents your customers will need first, organized by product line.

Badges - Display certification icons (SOC 2, ISO 27001, GDPR). Turn on what you have, leave off what you don't.

Trust Center Badges section showing compliance badges for SOC 2 Type I, HIPAA, GDPR, CSA, and IRAP. — Display certifications and compliance frameworks (e.g., SOC 2, HIPAA, GDPR) to quickly build trust with visitors.

Quick Summary - Toggle indicators for common security controls (encryption, SSO, pen tests). Great for at-a-glance answers to yes/no questions.

Conveyor Trust Center Quick Summary section. A list of security and compliance attributes is displayed with icons, such as third-party audits, penetration testing, bug bounty, API availability, and status page links. — Highlight key security and compliance information at a glance, such as audit programs, penetration testing, API availability, and more.

Additional sections (use when relevant)

Section	What it does	When to use it
Philosophy / Coming Soon	Overview of your security program and roadmap	When you want to provide context about your security posture
What We Offer	Product line breakdown and data handling details	If you have multiple products with different data access
Subprocessors	List third parties who process customer data	Required for GDPR; good for transparency
Announcements	Post updates (new certs, policy changes)	When you have news worth sharing; auto-emails subscribers
Trusted By	Showcase customer logos	Social proof helps, especially for smaller vendors
Video Resources	Share security videos	If you have video content that adds value
Access Request Button	Let visitors request access	Appears automatically based on your public view settings

Best practices

Start simple: Turn on Find an Answer, Featured Documents, Badges, and Quick Summary. Add others as needed.

Less is more: Only use sections that add value. Don't turn everything on just because it exists.

Be honest: Don't toggle on security controls you don't have. Transparency builds trust.

Preview as you go: Use the live WYSIWYG view to check how it looks before publishing. We'll also review previewing as various user types in a later section. Previewing your Trust Center

Common questions

Do I need every section?
Nope! Most customers use 4-6 sections. Start with core sections and add more if needed.

Can I reorder sections?
Yes, drag and drop in the Designer.

Which documents should I feature?
SOC 2 report (if you have it) and recent certifications. Check past questionnaires to see what prospects ask for most.

Can I preview before publishing?
Yes! The Designer shows live preview. Changes save automatically but won't go live until you're ready.

What's next?

Configure public visibility: See Configuring the public view
Add content: Head to Documents to upload documents and Q&As for your Trust Center
Set up your branding: Check out Branding your Trust Center

Need help? Check out our Trust Center troubleshooting guides or contact [email protected] - we're here to help!